Help Center
FAQs and guides for setup, CSV imports, connectors, and decision workflows
Frequently asked questions
Concise answers about accounts, data, and decision workflows.
How often is the data updated?
Connected sources are updated through daily synchronization. CSV uploads appear in Explore and decision dashboards immediately after commit.
Which actions are restricted in the demo studio?
The demo account is read-only. Connector changes, ticket creation, and billing updates are disabled, but you can explore dashboards and decision lists.
How are decision recommendations generated?
Baseline rules v0.x generates evidence-based recommendations from synchronized metrics and studio targets. Recommendations enter the review queue and are never applied automatically.
What should I do if a CSV import fails?
Download the rejected rows from the validation step, verify the template headers, and upload the file again. If the issue persists, open a new support ticket.
Can I define separate targets for multiple games?
Yes. ROAS, CPI, and budget thresholds can be configured independently for each game. Decision rules run in the context of the selected game.
Setup guide
Steps for configuring the studio, games, and target metrics.
CSV import guide
Template download, column mapping, and validation workflow.
Connector guide
Configure and synchronize MMP and ad-network connections.
Decision workflow guide
Detected, in-review, approved, and applied states.