Ayşe Demir
User
My Meta Ads source has shown Pending for two days, and manual synchronization also fails.
Meta Ads data source is not synchronizing
Ticket #tic-1 • Ayşe Demir
support:read · GET/POST /support/tickets/tic-1/messages · PATCH status · X-Org-Id
Open
High
Created: 25 September 2026Updated: 25 September 2026Ticket details
- Category
- Integrations
- Requester
- Ayşe Demir
- ayse@gamestudio.com
- Assignee
- Zeynep Ak
- Related game
- Puzzle Adventure
- Status transitions
- open → pending → answered → waiting_on_customer → closedPATCH /support/tickets/tic-1/status
Attachments
- meta-sync-log.txt(12 KB)
Conversation
Support
Support
I reviewed your account. The authorization token appears to have expired. Try reconnecting it from Settings.
Audit
| Time | Actor | Action | Details |
|---|---|---|---|
| Ayşe Demir | ticket.created | Category: Integrations | |
| System | ticket.assigned | Zeynep Ak | |
| Zeynep Ak | message.posted | Support response |